All services
Typically 3–6 weeks
AI Assistants & Agents
Assistants that answer customer questions, qualify leads and help staff find answers in your own documents, with guardrails and a person in the loop.
A well-built assistant handles the repetitive conversations so your team can focus on the ones that need a person. We build assistants that work from your own knowledge (policies, product details, past tickets) and hand off cleanly when a question is out of scope.
Typical uses are website and email support, lead qualification and booking, and internal assistants that answer "where's the latest version of…" questions in seconds.
Before launch we test against real questions from your business, and afterwards you can review every conversation.
What you get
- Knowledge base prepared from your documents
- Assistant for web chat, email or internal use
- Escalation rules and handoff to a person
- Conversation review dashboard and test set
